userlike

Userlike Webinar: Customer Messaging and Live Chat

In this webinar, Customer Success Manager Michael shows you Userlike’s most important features – the Message Center, Dashboard and Website Messenger. Learn how chatting works both for you and your customers. 00:48 – Chat demo 01:21 – Messenger channels 05:37…

Cyberport: Raising conversion with Userlike

We sat down with the customer service team at Cyberport to see how Userlike powers their support. From building more personal customer relationships online to increasing their conversion rate, Userlike helps Cyberport offer top-notch support. Want to increase your conversion?…

How to Deal With Angry Customers

Customers get angry for many reasons, like when they’re facing unexpected costs or when their product breaks within a week. If you’re working in customer service, you’ll probably cross paths with an angry customer at some point in your career.…

How to Use Facebook Messenger for Chat Support

With over 1 billion users worldwide, Facebook Messenger is one of the most popular messaging apps of our time. Connect Messenger to your live chat solution to offer immediate customer messaging on a scalable level. Follow our quick 2-step process…

What Do Your Customers Think About Chatbots?

Chatbots today are what mobile apps were in 2012. Every business wants one. But what do consumers actually think of them? We were interested in hearing honest consumer perspectives on the matter, so we asked them! Here are the top…

What Do Your Customers Think About Chatbots?

Chatbots today are what mobile apps were in 2012. Every business wants one. But what do consumers actually think of them? We were interested in hearing honest consumer perspectives on the matter, so we asked them! Here are the top…