Dynamics365 CIF Connector for PureCloud

The Dynamics365 Connector for PureCloud is now supporting the Microsoft CIF (Channel Integration Framework). Check in this video how cool is the new integration between PureCloud and Microsoft Dynamics 365. We show an Inbound voice, a chat and an email…

Dynamics365 CIF Connector for PureCloud

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The Dynamics365 Connector for PureCloud is now supporting the Microsoft CIF (Channel Integration Framework).
Check in this video how cool is the new integration between PureCloud and Microsoft Dynamics 365.
We show an Inbound voice, a chat and an email interaction (also in the multi-interactions scenario) and of course the new CIF capability for the “Click to Call”

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