“Hey, Siri.” “Hey, Google.” “Hey, Alexa.” Conversational chatbots and digital assistants are becoming a ubiquitous part of the consumer and business world. In recruiting, they are growing in popularity as organizations look for a competitive advantage. While just 11% of organizations deploy recruiting chatbots today, nearly 60% of large organizations have them. While a third of organizations worry about a negative response from candidates, companies that have implemented say that 71% of candidates rate their experience with chatbots as satisfied or better.
How HR and recruiting are using chatbots
The types of chatbots in use today
The keys to implementing a chatbot
Going beyond chat to a digital assistant